Frequently Asked Questions « Back
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- MinuteDock and Xero - how does it work?
- How does MinuteDock keep my data secure?
- Do I need a Xero account to use MinuteDock?
- How do I log time?
- If I start a timer, can I close my window/tab?
- What if I get interrupted or need to "restart" a timer?
- Can I back-date time entries?
- What does "pinning" a Contact mean?
- How can I change the default hourly rate for a Contact?
- What is a Task?
- What's a Short Code?
- How do I track "unbillable" time?
- Can I round my time entries to the nearest X minutes?
- What is a Goal?
- What is Client View?
- How do I use the "bookmarklet"?
- Does MinuteDock have any hot keys?
- How do I log time using Twitter?
- Who's behind this awesomeness?
- What if I want to cancel my account?
- If I upgrade my plan, when will I be charged?
- I don't have a credit card! Do you accept manual payments?
- What are your Terms of Use, and Privacy Policy?
- What are your legal details?
MinuteDock and Xero - how does it work?
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MinuteDock integrates with Xero using their API (You can find out more about the Xero API here). We read across your Xero Contacts (to save you entering all your customer details into both MinuteDock and Xero), some information about your organisation (its name, tax status, and Xero version), Tax Status, the Xero Accounts you have set up.
We don't store any information about invoices you have created outside MinuteDock (we look them up initially so we can make a guess at which contacts should be "pinned").
We also use the API to create Draft invoices for the time you've tracked in MinuteDock. We are not able to approve or send Invoices via the API.
We are not able to access your Bank Account balances via the API. You can find out more by reading our Privacy Policy.
How does MinuteDock keep my data secure?
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We're very secure by default. All our data is housed in world class datacentres. However, for the security conscious - you can enable SSL from your Profile tab. We provide it completely free of charge, but it will slightly slow down page load times.
We'll leave out the technical stuff - but simply put, SSL means that communications between your browser and our servers are encrypted. Without it, there is the potential that some nasty person can view the data transferred between us.
Note: When we communicate with Xero for you, we always use SSL.
Do I need a Xero account to use MinuteDock?
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No, you don't need a Xero account to use the basic features of MinuteDock such as tracking time and viewing reports, however to send invoices and a few other things you'll need to get yourself a Xero account.
Xero really is the best thing since sliced bread - it's the main reason we built MinuteDock - so hurry up and get an account already if you don't have one (and if you need help getting set up, try Xerds).
How do I log time?
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You can log time using the log bar inside MinuteDock, via the bookmarklet, or via Twitter.
Just type a quick description of what you're doing/have done, then hit "log". Easy as that! You can fill out all the details later - for now, just get it down (remember: time is money!)
If you'd like to use a timer, just click the "clock" icon on the right hand side of the log bar (or hit
SHIFT+8). That will start an active timer. You can pause it by clicking it again. Click "log" to log the time from the timer.To choose which contact you're logging time against, just type "
@" (orSHIFT+2) followed by their short code (press enter or click on their name in the drop down). The selected contact's short code will appear to the left of the log bar. Learn more about short codesTo choose which tasks you'd like to associate with your entry just type "
#" (orSHIFT+3) followed by its short code. The selected tasks will appear above your entry on the log bar. Learn more about tasksIf you'd just like to log everything you've done today in one fell swoop, you can use our time shorthand - add something like "
for 3 hours" or "for 45 minutes" to your entry before logging it. If I start a timer, can I close my window/tab?
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Yes! You sure can - once you've started a timer you can close your browser and come back later - we'll remember exactly how long you've been working hard :-)
What if I get interrupted or need to "restart" a timer?
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You can just click on the entry (to put it into "edit" mode) and then Redock it -- the icon looks like this:

If you redock an entry from today we'll simply move the entry back to the log bar and start the timer again. Don't worry if you've already got an entry in your bar - we'll be sure to log it for you first!
However if you redock an entry from a different day we'll copy the contact, tasks and description, and start a fresh timer. We copy the entry instead of replacing it in this case so you get an accurate view of your week as it unfolded.
Can I back-date time entries?
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You sure can! Just add the time that you logged the entry; "
(yesterday)", or "(last tuesday)", or a date like "(25/12/09)" to the end of your entry before logging it.Otherwise, if you've already logged the entry, you can simply click the entry on the Entries tab to edit it and change the date using the handy calendar.
What does "pinning" a Contact mean?
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"Pinned" contacts always appear at the top of the drop-down in the log bar. You should pin all the contacts you are currently actively tracking time against.
You can pin contacts by clicking the Contacts tab, searching for the contact you'd like to pin, and clicking the "pin" icon.
How can I change the default hourly rate for a Contact?
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MinuteDock will automatically set the default hourly rate for a Contact as the rate of the first line of any invoice you create for that Contact. This means that we'll automatically keep up to date with your latest hourly rate.
Alternatively, you can manually set the default hourly rate for a contact by visiting the Contacts tab and editing the Contact. If you do this, MinuteDock will stop automatically updating the default hourly rate.
What is a Task?
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Tasks are an easy way to sort and categorize your time entries. Just hit the hash
#key (SHIFT + 3) when you're creating your entry and it will drop down a list of existing Tasks, or allow you to create new ones. You can associate an entry with as many "Tasks" as you want.Once you've got a few entries associated with Tasks, you can then sort by Tasks when creating an invoice, and very soon you'll be able to generate and filter reports based on Tasks too - so use them wisely, they're a very powerful tool!
You can manage your Tasks at any time by visiting the Tasks tab - you can create default hourly rates for tasks and even pin them like Contacts!
What's a Short Code?
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Short codes are just an easy way to refer to contacts or tasks in the log bar drop-down. Think of it just like a Twitter Username. You can set a short code to anything you'd like - just make it memorable.
To access the list of contacts in the log bar press the
@key (SHIFT + 2), or for tasks press the#key (SHIFT + 3).To change a contact's short code, click the Contacts tab, search for the contact you'd like to change, and click "edit".
To change a task's short code, click the Tasks tab, search for the task you'd like to change, and click "edit".
How do I track "unbillable" time?
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You can now track your unbillable time using Tasks. Just click edit on a task (or create a new one, eg
#unbillable) and set its default hourly rate to $0.00 on the Tasks tab.Once you've done that you can start associating unbillable entries with this task and they'll always be set to $0.00 on any invoices created - this means your Contact can still see that you've done the work, but that you're giving it to them gratis.
Can I round my time entries to the nearest X minutes?
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You sure can - just head over to the Account Settings page and enter a time rounding. Each entry logged will then be automatically rounded up to the nearest minutes you've chosen (for all users on your account).
What is a Goal?
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Goals help you track your progress or a specific budget so you can keep on top of things, and be more productive! Each time you log an entry your goals will be automatically updated with your latest progress.
You can see and create goals by visiting the Goals Tab. Pinned goals will show up on the Time Tab as well.
To make a goal that reflects your ideal target for a specific period, choose "target" on the Add Goal Page and select your filtering options &mdash these work just like Reports. "Target" goals are considered good to exceed.
To make a goal to keep under a certain total (eg: a fixed price project), set up your goal as a "budget" - this will be considered bad to exceed.
What is Client View?
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Client View is a URL you can send to your client to allow them to view - in real time - the time you've logged against them without having to log in or create an account. They can filter by week or month to get a feel for how big their next juicy invoice is going to be.
To enable client view for a contact, click the Contacts tab, find the contact you'd like to enable it for, click the "client view" button on the bottom left and then click "enable client view" at the top -- then copy the URL that appears in the box below and send this to your client.
How do I use the "bookmarklet"?
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MinuteDock lets you log your time from any page with the use of a special bookmark known as a "bookmarklet". This is a completely secure small piece of code embedded in a normal bookmark that will add MinuteDock's log bar to any page you're viewing. This will help you log time faster without having to return to our website.
To use the bookmarklet, just drag the image below on to your bookmarks toolbar;
Dock some minutes
Internet Explorer users will have to right-click and press "Add to Favorites". Does MinuteDock have any hot keys?
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Some people just like to go fast. We like to go fast. So we built hotkeys!
Hot-key Result SHIFT + 1Focuses the log-bar, so you can start typing text without having to click with your mouse. SHIFT + 2Pick a Contact to log time against. (Only works when log-bar is focused) SHIFT + 3Pick Tasks to associate this entry with. (Only works when log-bar is focused) SHIFT + 8Toggles the timer. SHIFT + .Logs the entry currently in your log-bar. BACKSPACEWhile your cursor is at the beginning of the log bar, pressing BACKSPACE will clear your contact and pressing it again will clear your timer. How do I log time using Twitter?
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You can log time using your favourite Twitter client! Get started by adding your Twitter username to your MinuteDock user account by visiting the Account tab and editing your user.
Once you've added your Twitter username it's as simple as sending a direct message to @minutedock - make sure you follow first!
To send a direct message (or DM), just type "
d minutedock <command>" into your Twitter client. So to start a timer for Xero you might send "d minutedock start @xero working on some cool things". To add a time entry, you might send "d minutedock log @contact did some work for 2 hours".You can pretty much tweet in anything you'd put in the MinuteDock log bar - we'll know what to do!
There's a bunch of commands you can send to create or update time entries or even start and stop timers, here are a few;
Command Result @short_code did some stuffSets or updates a time entry. log (or l, or >)Logs an existing entry or timer. log (or l, or >) @short_code did some stuffSets and logs an entry. startStarts a timer. start @short_code did some stuffStarts a timer, and sets or updates an entry. pause (or stop, or p)Pauses (stops) a running timer. timer (or t, or *)Toggles (starts or pauses) a timer. timer (or t, or *) @short_code did some stuffToggles (starts or pauses) a timer, and sets or updates an entry. reset (or clear, or %)Clears the current entry and any timers. status (or =)Tells you the current status of your entry (can also be checked by visiting the website or opening the bookmarklet). help (or ?)Sends you a link to this FAQ entry. Who's behind this awesomeness?
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MinuteDock is the quiet dream (and hard work!) of James from Bandit Design, and Nik and Olly from Code To Customer, and more recently the legendary Jared.
We love to hear what people think of our little product, so if you get a minute, and let us know.
What if I want to cancel my account?
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No worries at all - we're sorry it didn't work out for you. You can cancel your account by clicking the "Account" tab at any time. We'll do our best to keep your inactive account safe and sound for you in case you want to come back at a later date.
Unfortunately we do not provide refunds. You can read more about this in our terms of use.
If I upgrade my plan, when will I be charged?
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If you upgrade, you'll be charged the new price at your next payment date. We'll also charge a pro-rated amount - this is the difference between your old and new plans for the remaining time before your next bill date. Don't worry, it'll probably be small!
I don't have a credit card! Do you accept manual payments?
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As a general rule no - however we can make an exception if you pay yearly (to keep our administration levels at a minimum), and this has a double benefit to you as all our yearly plans get a discount!
If this is something you'd like to do then please contact us.
What are your Terms of Use, and Privacy Policy?
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You can read our terms of use here and our privacy policy here.
What are your legal details?
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We're a limited liability company based in Wellington, New Zealand.
MinuteDock Ltd.
Level 1, 119 Taranaki St
Te Aro
Wellington 6011
NEW ZEALANDNik Wakelin
Director
+64 27 424 5433James Nisbet
Director
+64 27 425 6189