How do I get my staff to track time?


Tracking your time can give you real insight into your business, help you to set realistic goals and keep your team on track. But how do you get your team tracking their hours for the first time, in a way that creates the value you want?

Communication is key

If you’re planning on implementing a time tracking product for your team for the first time, you need to explain exactly what you want to get out of it. Asking your team to track time with no explanation as to why is likely to be met with a fair amount of anxiety and pushback from staff, unless they’re used to recording their hours for payroll. What is your main intention? Can you clearly articulate it?

Do you want better visibility over clients who are letting projects drag? Do you want it purely for payroll? Do you want to know which of your services is the most lucrative? Or do you just want clarity about where you need to focus?

Letting your staff know the reasons will not only help your case for tracking time, but will encourage them to track their time in a way that best meets your needs and gives you the data you’re looking for.

Pick the right product

It all comes down to what you’re tracking the time for. To gain insight on where your team is spending clients’ time and money, you’ll want to sign up for a free trial of MinuteDock! If you want to schedule & track staff on shifts for payroll, then your team might be more suited to something like Tanda.

Picking something that actually suits your staff’s workflow will make a huge difference – they might even like it! Try and look for a time tracking product that is suited to your particular industry, rather than something claiming to be one-size-fits-all.

Keep your word

If you tell staff that your main intention is to track time for reporting purposes, then aim to regularly share those reports with the team so that they see the fruits of their labour. Sharing the insights you gain from reporting on the team’s data is the best way for everyone to see if you’re actually making a change and meeting targets.

If you told staff you wouldn’t use time tracking to monitor individuals’ day to day efforts, then don’t use your time tracking for that. Being open and honest will earn your staff’s trust and respect, and you’ll find that they’ll be more honest when tracking their time. This means – bonus! – the data you collect will be more accurate.

Rome wasn't built in a day

You’re probably going to have to keep on top of your team for a while, until they adjust to including time tracking as part of their workflow. Picking a product that isn’t too intrusive when you’re working will help your case for tracking time immensely.