Update credit card details

You can update your card details from the Account tab, while logged in. You’ll find it under Billing details. This shows the last digits of your current card and gives you the option to add a new card. Read more →

Change payment plans

You can change your payment plan any time, while you’re logged in to MinuteDock. You’ll find it under Account (top right hand corner). Then click ‘change your plan’. If you upgrade, you’ll be charged the new price at your next payment date. We’ll also charge a pro-rated amo... Read more →

Email notifications

By default we’ll send you notifications to let you know if you left your timer running, or if you haven’t tracked any time in a while.If you’d prefer to opt out of these notifications, head to your Profile (top-right). Click ‘more options,’ and uncheck ‘receive email notificat... Read more →

Extend your trial

Didn’t get enough time to try us out? Don’t worry! Just email support@minutedock.com and we’ll extend your trial for you! Read more →

Pay by bank transfer

We can accept alternative payment for the Small Team plan or above, paid on a yearly basis.If this is something you’d like to do then please drop us a line. Read more →

How secure is MinuteDock?

We’re very secure by default. All our data is housed in world class datacentres. We also require SSL only connections.We’ll leave out the technical stuff - but simply put, SSL means that data sent between your browser and our servers are encrypted and safe. Read more →

Complying with GDPR

The European General Data Protection Regulation (GDPR) for European Citizens comes into effect in May 2018. We have summarised below how this relates to MinuteDock.Ensuring your business's compliance with GDPR MinuteDock only stores customer data that you input ... Read more →

Cancelling your account

We’re sorry it didn’t work out for you. You can cancel your account from the Account tab at any time. We’ll keep your inactive account safe and sound for you in case you choose to come back at a later date. Read more →

International Transactions

MinuteDock is a New Zealand based business.Some international banks, particularly in the United States, may charge your card an additional fee for "international transactions" or "foreign transactions" - even if we've charged you in your local currency (eg. USD or GBP). This i... Read more →