Prevent time from showing up in your invoicing workflow, or write off billable time you've decided not to charge for. This keeps your Ready to Invoice section focused on the work you actually plan to bill.
There are two different approaches to consider, depending on what you're trying to do:
Mark time as unbillable — for work that should never be billed, like internal meetings, training, or admin. You set this up before or while logging the time.
Write off billable time — for time that was tracked as billable but you've decided not to charge for it after the fact. Written-off time is marked as invoiced without anything being sent to the client.
Mark time as unbillable
The fastest way to mark a Time Entry as unbillable is to tag it with an unbillable Task when you log the time. A Task's billable setting overrides the Contact, Project, User, and Account defaults, so an unbillable Task will keep the entry out of invoicing regardless of the Contact or Project it's logged against.
Any Task that has the billable checkbox disabled in its settings is unbillable.
Time tagged with an unbillable Task will:
Appear on your Time screen and in Reports for tracking purposes
Show as $0.00 in billing totals
Be excluded from Ready to Invoice and the Invoices screen, unless you choose to include unbillable time in a custom invoice
💡 Tip: A default #unbillable task is automatically created in every new MinuteDock Account and can be used straight away.
Mark a Contact, Project, or Task as unbillable
Any Contact, Project, or Task can be set as unbillable by unchecking the billable checkbox in its settings. Some teams also create a dedicated Contact for internal work — for example, one named "Internal" — and log time against that Contact.
💡 Note: Rate priority runs Task → Project → Contact → User → Account default. If a billable Task is applied to a Time Entry on an unbillable Contact, the Task setting can still make that entry billable.
Write off billable Time
Use this approach when you've tracked billable time but decide not to charge for it - perhaps due to project overruns, client relationships, or quality issues. This marks the time as "invoiced", so it won't appear in future billing suggestions.
Write off during invoicing
When creating an invoice, you can remove line items and choose whether to write them off permanently or keep them available for future billing.
Click the remove on the right side of an invoice line when drafting an invoice.
After removing unwanted line items from your invoice, MinuteDock will prompt you to either:
Write off the time: Marks it as invoiced without charging, removing it from future billing suggestions
Invoice it later: Leaves the time available for future invoices, and removes it from inclusion in the current invoice
Time written off in an invoice will stay attached to that invoice: deleting the invoice from your sent invoices list will return the written off time to being billable and available for invoicing.
Create invoices without sending
For writing off multiple time entries at once, create a complete invoice and use "Confirm without sending" to mark all included time as invoiced without delivering anything to the client.
This approach works well when you want to:
Write off an entire project or time period
Clear multiple unbillable entries from Ready to Invoice
Mark time as invoiced for reporting purposes without client communication
After creating your invoice with the time entries to write off, click the dropdown arrow next to Send by Email during the final step of invoice creation and select Confirm Without Sending.
This marks all included time as invoiced in your system without sending anything to the client. The Invoice will still appear in your Sent Invoices list under the Invoices screen in MinuteDock.
Deleting the Sent Invoice will make the associated time available to include in another invoice again.