MinuteDock supports two ways to add extra protection to your login on top of your password: two-factor authentication (2FA) via emailed verification, and Passkeys, which replace the password with a device-secured sign-in.
Both are configured per User from the Profile screen — each team member turns them on for their own login.
You can use 2FA on its own, a Passkey on its own, or both at the same time.
Two-factor authentication (2FA)
Two-factor authentication adds a verification step after you enter your password. When 2FA is on, signing in to MinuteDock requires both your password and a verification code MinuteDock sends to your registered login email.
This protects your Account if your password ever leaks, because a stolen password on its own is no longer enough to sign in.
Turn on 2FA
Sign in to MinuteDock and click Profile at the top right
Scroll to the User preferences section
Click Start Verification under the two-factor authentication option
Follow the prompts to confirm your login email and complete the verification
Once 2FA is on, you'll be asked for a verification code the next time you sign in from a new browser or device.
What 2FA looks like at sign-in
After entering your password, MinuteDock emails a verification code to the address on your User profile. Enter the code on the sign-in screen to complete login. Codes are short-lived, so request a new one if it expires before you use it.
If you can't receive the 2FA email
If you don't see the verification email, check your spam folder first. If it's still missing, the most common cause is a typo in the email address on your User profile or an email forwarding rule that's diverting it.
An Admin can confirm or update the login email on your User from the Your Team screen — see Add, Remove or Edit Users.
If you're locked out and can't reach the verification email at all, email team@minutedock.com from the account you originally signed up with and we can help you recover access.
Passkeys
A Passkey replaces your password with a cryptographic sign-in tied to your device. Instead of typing a password, you unlock the Passkey with your device's fingerprint, face, or PIN.
Passkeys are the more secure option of the two:
Nothing secret is sent over the network — the private half of your Passkey never leaves your device
A Passkey can't be exposed in a password-database breach
A Passkey is tied to MinuteDock's real web address, so it resists phishing — a lookalike sign-in page can't capture it
There's no memorable string to guess, reuse, or have leaked from another site
Strong protection is built in: unlocking the Passkey requires your fingerprint, face, or PIN
Passkeys are stored on your device (or in your synced device keychain, such as iCloud Keychain, Google Password Manager, or a service like 1Password). You can register more than one Passkey — for example one on your phone and one on your laptop — so a lost device doesn't lock you out.
Set up a Passkey
Sign in to MinuteDock and click Profile at the top right
Click Manage your Passkeys under User preferences
On the Passkeys screen, click Add a Passkey
Follow your device's prompt to confirm with fingerprint, face, or PIN
The Passkey is now linked to your MinuteDock login on that device.
Sign in with a Passkey
At the MinuteDock sign-in screen, choose the Passkey option (or your browser may prompt automatically). Confirm with your device's biometrics or PIN — you won't need to type your password.
Add Passkeys on more than one device
Register a Passkey on each device you sign in from. This is the recommended approach: if one device is lost or replaced, you can still sign in from another, and you won't need a password recovery to regain access. To add another Passkey, sign in on the new device and repeat the Add a Passkey steps from the Profile screen.
Remove a Passkey
If you lose a device or want to revoke its access, an Admin or the User themselves can remove the Passkey from the Passkeys screen on the Profile. Removing a Passkey takes effect immediately — that device can no longer sign in with the Passkey, though it can still sign in with the User's password (and 2FA, if enabled).
Choosing between 2FA and Passkeys
You don't have to pick one. Most teams use either:
Passkey on each device + password as backup — the smoothest day-to-day experience, with the password kept as a fallback for new devices
Password + 2FA — the easier option to roll out across a team that isn't ready to adopt Passkeys yet
Passkey + 2FA — the strongest option, useful if your firm's security policy requires multi-factor sign-in
Both options are configured per User, so different members of your team can use different setups.
What admins can and can't do
2FA and Passkeys are User-level settings. Each User enables them on their own Profile — Admins can't turn 2FA on for someone else or register a Passkey on their behalf.
Admins can still help with the surrounding setup:
Confirm or update the login email on a User (which is where 2FA codes are sent) — see Add, Remove or Edit Users
Reset a User's password (via support)
Remove a Passkey from a User's Profile if a device has been lost (via support)
Recovering access if you're locked out
If you can't sign in:
Forgot your password? Use the Forgot your password? link at the sign-in screen. See Edit Login Details and Recover Lost Passwords for the full reset flow.
2FA verification email isn't arriving? See the troubleshooting steps under Turn on 2FA above.
Lost the device that held your Passkey? Sign in from another device that has a Passkey registered, or sign in with your password and remove the lost device's Passkey from the Passkeys screen. If you have no other Passkey and no password access, email team@minutedock.com from your registered login email and we can help you recover access.