You need the "Report On Others' Time" permission to view other users' entries in reports. Check with your admin that your permissions include this.

See Manage User Permissions for a breakdown of what each permission allows.

Check your report filters: the date range, user selection, Contact, Project, and Task filters all affect what's included.

Also check the Options filter for whether you're including or excluding unbillable time, as this can cause totals to differ from what you see on your time log or dashboard.

To see how each filter changes what's included, watch Video — Running a report.

Run your Report. The Charts and Time Entries controls are on the left; open Download on the right, then choose Time entries (CSV) to download the matching Time Entries.

The full Time Entry CSV includes the information you have permission to view in MinuteDock. For an Admin, this includes invoiced dates, Users, Project names and all billing information. Other Users’ exports follow their visibility permissions. No separate beta or support enablement is required for these fields.

If Expenses are enabled for your Account, the Download menu also includes an Expenses CSV download.

You can also export individual charts by hovering over them and clicking the CSV button in the corner. Open the downloaded file in Excel or your preferred spreadsheet app.

See Export a Report as a spreadsheet (CSV) for more.

Yes. Set up your Report, then open the Download menu on the right, opposite Charts and Time Entries. Choose Timesheet (PDF), tick the columns you want to include, and click Generate. When the confirmation appears, click Download.

The PDF is a printable list of Time Entries with a totals row.

See Export a Report as a PDF for the full steps.

Set up your Report, then open the Download menu on the right, opposite Charts and Time Entries, and choose Timesheet (PDF). In the Timesheet PDF window, untick Rate and Amount, and select the other columns you want the client to see. Click Generate, then Download when the confirmation appears.

MinuteDock remembers your column selection between exports, so check the ticked columns each time you send a PDF to a client.

See Export a Report as a PDF.

Yes. Use the Invoiced / Uninvoiced options to filter time by its invoicing status. Billable / Unbillable is a separate filter: it describes whether time is chargeable, not whether it has been invoiced or paid.

You can also check the invoiced/uninvoiced status of entries by viewing the time entries list within your report.

"This week" runs Monday to Sunday. "This month" is the current calendar month. The same applies to other preset ranges like "last week" and "last month."

If you need a specific date range, you can set custom start and end dates in the report filters.

The Reports date filter uses the date on each Time Entry. Choosing Invoiced time only changes which entries are included; it does not change the date filter to the Invoice date. For example, August work on a September Invoice is still August work in the Reports date filter.

The work date is the date on a Time Entry. The Invoice date is the date on the Invoice. The due date is when payment is due; it does not show when payment arrived. A payment date records receipt in the system that tracks payments. Neither an Invoice date nor a due-date filter establishes which Invoices were paid in a month.

If you need work linked to payments received in a month, tell our support team which system records those payments so they can review how to match them to the work. An Invoice being sent does not establish that it was paid.

Use the full Time Entry CSV to include work dated in earlier months:

Invoiced Date is the date recorded on the MinuteDock Invoice. It is not the due date, the date the customer paid or necessarily the date the Invoice was sent. This export does not establish payment receipt.

If Invoiced Date is missing, ask your Admin or our support team to check your Report access and export. Entries without a linked Invoice may not have an Invoiced Date.

MinuteDock doesn't have a single bulk-edit screen, but you can use Reports to surface and edit the entries quickly. Go to the Reports screen, filter to the exact entries you want to change (for example by Task, Contact, User, or date range), then switch the report view to show individual Time Entries rather than the summary chart. From there, click into each entry to edit it. Changes are saved straight back to the original Time Entry on the Timesheet.

An Admin must unlock an existing locked Time Entry before editing it. Saving the edit locks it again. This applies even when more than one lock reason is present. If the entry is attached to an Invoice, its Contact cannot be changed, even while it is unlocked. See Locking and Unlocking Time Entries.

For a larger one-off change, our team can review whether a bulk update is suitable. Tell us which entries should change and the result you need. If you are already chatting with us, ask for the conversation to be passed to the team. Otherwise, email team@minutedock.com. The team will confirm the scope before making changes.

Use Reports to look up the historical billed time. Go to the Reports screen, set the date range to the period the work was done (for example all of 2024), filter to the relevant Contact (and Project, if you need to narrow further), and switch the Options filter to include only invoiced time. The report will show the breakdown by User, Task, and Time Entry, and you can drill into each entry to confirm who logged it.

You can also open the Invoice itself from the Invoices screen. The Invoice page lists every Time Entry attached to it. Combine the two views if you want to confirm an exact match between a sent invoice and the Users who worked on it.