Connecting to MYOB allows you to sync your time tracking data directly with your MYOB accounting software, making billing easier and reducing manual data entry. Once connected, your MYOB customers will automatically sync and appear as Contacts in MinuteDock, and you can push invoices directly to MYOB.
Requirements
Before you can connect to MYOB, you'll need:
The Manage MinuteDock Account & Users Permission in MinuteDock (account creators have this by default)
Admin access in your MYOB Business to authorise the connection
ℹ️ Note: If you don't have the above permission, contact your MinuteDock account owner.
Setting up the connection
Follow these steps to connect MinuteDock with your MYOB Business:
Navigate to your Account settings: click Account in the navigation menu at the top right
Access Integrations: Click Integrations from the Account screen
Select MYOB: Find MYOB in the list of available integrations and click Connect
Authorise in MYOB. You'll be redirected to MYOB where you'll need to:
Log in to your MYOB Business account if prompted
Review the permissions MinuteDock is requesting
Click Accept to authorise the connection
Return to MinuteDock. MYOB will redirect you back to MinuteDock automatically once authorisation is complete
✅ Success! Your MinuteDock and MYOB accounts are now connected. MinuteDock will immediately begin syncing your MYOB customers as Contacts.
⚡ Important: The initial sync may take a few minutes depending on how many customers you have in MYOB. You'll see your MYOB customers appear in your MinuteDock Contacts list once the sync is complete.
What happens next
After connecting to MYOB:
✅ Your existing MYOB customers sync to MinuteDock as Contacts
✅ You can track time for your MYOB customers in MinuteDock
✅ New customers added to MYOB will sync automatically every 24 hours
✅ You can create and send invoices directly from MinuteDock to MYOB
Now that you're connected, here's what to do next:
Set up billing rates to ensure accurate reporting & invoicing
Create your first Invoice and Send it to MYOB directly from MinuteDock
Read about How Customers are Synced with MYOB to get the most from your connection
Troubleshooting MYOB sync
MinuteDock auto-syncs customers and their details from MYOB Business roughly every 24 hours. If a recent change in MYOB hasn't appeared in MinuteDock yet, the steps below cover the most common causes.
Force a manual sync
Click the MYOB button in the top-right navigation bar of MinuteDock
Click Sync With MYOB.
This pulls the latest customer list and details from MYOB immediately, instead of waiting for the next scheduled sync.
A new MYOB customer isn't appearing in MinuteDock
MYOB customers should sync automatically once added. If a new customer hasn't appeared after a manual sync, check:
The record was created as a Customer in MYOB (not a Supplier)
The customer isn't archived
Your MYOB integration is still connected (Account → Integrations)
A customer's details look out of date in MinuteDock
MYOB is the source of truth for customer details on MYOB-integrated accounts. Make customer detail changes in MYOB, then force a sync from the steps above if you need them in MinuteDock straight away.
The connection has stopped syncing entirely
Go to Account → Integrations and check the status of your MYOB connection. If it shows as expired or disconnected, re-authorise from there. You'll need Admin access in both MinuteDock and MYOB Business to reconnect. See Setting up the MYOB Integration for the connection steps.
If the connection is active but a sync still isn't going through, email team@minutedock.com and we'll investigate.