It’s time to take another look at one of the fantastic businesses in the MinuteDock community! As part of our ongoing spotlight series taking a look at the stories of some of our great customers, we’ll take a dive into the life and times of the good people at CX Accountants, based out of West Sussex in the UK.
CX Accountants provide a full-service accounting solution to their variety of customers. The team is directed by Carl Gallagher, a chartered accountant with well over a decade of experience in delivering top quality accounting and tax services. Driven by Carl’s passion for helping entrepreneurs and SME’s succeed and grow, the team employ their wealth of experience in dealing with business start-ups to take a proactive approach in providing expert advice regarding tax relief, tax planning, accounting, and business.
The folk at CX Accountants know that the key to strong business performance is strong business communities, and their focus on customer satisfaction is proof of the strength of their values. Being approachable and pro-active in their service sets them apart from their competition, and it’s no surprise to those familiar with them that their biggest influx of new business comes from referrals by current customers.
The services provided by the team at CX Accountants are expansive. As tax and accounting rules are constantly changing, they view it as their responsibility to be ahead of the curve in making sure their customer scan make the most of the current tax reliefs and avoid any taxation pitfalls. Being flexible and able to provide a tailored service to businesses at any of the various stages of their lifecycle is just another part of what makes the team stand out in the crowd.
CX Accountants created their MinuteDock account in 2017, and use the time tracking provided to keep on top of how their work time relates to their fixed fee offerings. MinuteDock’s simplicity and ease of use was the main draw for Carl, who understands the importance of analysing where time is spent as an avenue to increased workflow efficiency. “It’s difficult to keep track without time-tracking software”, writes Carl on the CX Accountants articles page.
The global pandemic has been a tough time for many businesses worldwide, and with the UK being hard hit, CX Accountants are well aware of how many are struggling. Sticking to their values of providing support and advice, they team have kept their blog updated with information about the Self-Employment Income Support Scheme started to provide help for those most impacted by the economic downturn caused by Covid. By spreading awareness to those who might be in need, and providing accurate details of the relevant requirements, the team are able to help facilitate communication within their business community.
The future is a nebulous, changing thing, and nobody could guess what it may hold. Sticking to the strength of their values and holding onto their core founding concept of value driven customer service will keep CX Accountants leading the way forward as we traverse an uncertain business climate. Business is more than just the numbers, and CX Accountants have the numbers and more covered.
We on the team at MinuteDock are grateful and excited to continue working with Carl and CX Accountants to build strong and long-lasting community relationships. Thanks a lot to Carl for agreeing to be a part of our ongoing ‘spotlight’ series on long-time friends and customers of MinuteDock. We’re looking forwards to learning more great stories like that of CX Accountants and sharing them through our MinuteDock academy site as time goes on.
If you are interested in sharing your team’s story in our spotlight series, don’t hesitate to get in contact with the MinuteDock support team and be a part of our new community driven initiative!