Getting your team to actually track their time

Tracking your time can give you real insight into your business, help you to set realistic goals and keep your team on track. But how do you get your team actually putting the effort into accurately tracking their hours in a way that creates the value you want?

Make sure everyone knows what insight the business is after

You need to explain exactly what you want to get out of tracking time. Asking your team to track time with no explanation as to why is likely to be met with a fair amount of anxiety and pushback from staff, unless they’re already used to recording their hours for payroll.

Do you want better visibility over clients who are letting projects drag on? Do you want it purely for payroll? Do you want to find out which of your services is the most lucrative? Or do you just want clarity about where you need to focus? Talking to your team about why you want to track time will not only help them understand why they need to do it, but will encourage them to track their time in a way that best meets your needs and gives you the data you’re actually looking for.

Pick the best time tracking software

It all comes down to what you’re tracking the time for, and what type of business you’re running. Different time tracking products may be a good fit for some industries, but not others.

To gain insight on where your team is spending time on clients & projects, MinuteDock is a great fit! But, if you want to schedule & track staff on shifts for payroll, then your team might be more suited to something like Tanda.

Picking something that actually suits your staff’s workflow will make a huge difference – they might even like it! Try and look for a time tracking product that is suited to your particular industry, rather than something claiming to be one-size-fits-all.

Keep your word

If you tell staff that your main intention is to track time for reporting purposes, then aim to regularly share those reports with the team so that they see the fruits of their labour. Sharing the insights you gain from reporting on the team’s data is the best way for everyone to see if you’re actually making a change and meeting targets.

If you told staff you wouldn’t use time tracking to monitor individuals’ day to day efforts, then don’t use your time tracking for that. Being open and honest will earn your staff’s trust and respect, and you’ll find that they’ll be more honest when tracking their time. This means he data you collect will be more accurate.

A new process won’t happen overnight

You’re probably going to have to keep on top of your team for a while, until they adjust to including time tracking as part of their workflow. Picking a product that isn’t too intrusive when you’re working will help your case for tracking time immensely.

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